On this guide we will cover:
RefWorks recommends uninstalling any previous versions of Write-N-Cite before installing the new version. For instructions on how to uninstall, click here.
Do not close out of this window just yet. You will need the login code from that screen to sync your Write-N-Cite toolbar to your RefWorks account.
Once you've downloaded Write-N-Cite for your computer:
One potential problem for Mac users is that they need to either install or update Java. If you need to do so, then do so from Java's website here.
Users of Yosemite (10.10): If you get a prompt that Java needs to be installed despite you installing it from the link above, you may need to install Java using this link from Apple.
Occasionally, the Write-N-Cite toolbar will not show up after being installed despite going through the proper steps or even stop showing up despite it working previously. If this happens, you may need to enable the Write-N-Cite toolbar. To do so, click on View, then select Toolbars and make sure Write-N-Cite is enabled (it may be named Write-N-Cite or Proquest):
You may need to restart Word or possibly even your entire computer for these changes to take effect.
Additionally, some users have had problems where the Toolbar does show up, but when they click on the Login button, nothing happens. To remedy this, you need to click on Word then select Preferences. In the Preferences Menu, select File Locations. In the File locations menu, select the Start-Up entry under File Types and select Modify. You may need to change that folder to Applications/Microsoft Office/Startup/Word/ so that the Write-N-Cite add-on's location is detected by Word.
Once you've done this, completely close Word and open Word again. If you need further instructions on doing this, click on the PDF at the bottom of this box labeled WNC Mac Instructions.
If you encounter any other errors that prevent you from installing Write-N-Cite, use the email form on the left side of our AskALibrarian page to set up a time for us to sit down with you and your computer so we can diagnose your issue. Before doing that, be sure to
First, try closing out Word completely and restarting it. If the toolbar still isn't showing, check to make sure the Write-N-Cite toolbar is enabled in MS Word for Mac. To do this, go to View --> Toolbars, and make sure Proquest has a check beside it.
Once you've successfully installed Write-N-Cite, it should show up as a toolbar in the upper left corner of Word as shown below.
The first thing you need to do it link your Write-N-Cite toolbar to your personal RefWorks account. To do so, click on Log In (it is the button with the arrow beneath it above) and paste in the login code from your RefWorks account into it.
If you've already closed out of your RefWorks account, do not worry, you can re-access it by logging in to your RefWorks account, clicking on Tools, then on Write-N-Cite, then it ought to display. It'll look like this, except not blurry:
Paste that code into the log in box that will pop up like so:
It may take a few minutes to sync your account, especially if your account has a lot of citations in it. But once that is done, you can use all of Write-N-Cite's features to properly format your paper.
Introducing the Write-N-Cite Toolbar in Word
Unfortunately, the Write-N-Cite toolbar for Mac is not as self explanatory as the toolbar for PCs, but the buttons work similarly.
When you click on the Insert Citation button, a window will pop up which will allow you to search for citations in your personal RefWorks account. There are a few advanced features that need to be mentioned.
When you are scanning through the citation window, you may notice some citations look a bit funky, like this:
Or perhaps you have inserted a citation, but it looks weird in your bibliography, like this:
In either case, the citation is poorly formatted in your personal library. In the Eisner example, it's a journal article with a URL in the reference. Since journal articles do not typically require URLs, this reference needs to be edited.
You can manually remove the "Retrieved from" part from the reference, but if you were to close out of the document and open it again, Write-N-Cite will try to reload the reference information from your account and revert back to the improper formatting.
This is why is it important to review the citations that you import as you import them. If something looks wrong in your RefWorks account, it will likewise look off when you later cite it. To remedy this, you need to edit the reference in your library. To follow these steps:
Once you've done this, your troublesome reference will magically transform!
There is a known issue with Write-N-Cite when you switch from a superscript citation style, like AMA, to a non-superscript citation style. When this occurs, it will look something similar to this:
If Write-N-Cite keeps giving you specific errors, check out HSL's Ask a Librarian Write-N-Cite directory. Here, you can find responses to errors that are most common to Write-N-Cite users. This is a great first place to look to see if you can get a quick and easy fix.
For Windows users and if you're getting an error message saying "without logging into RefWorks Write-N-Cite functions are disabled" , you can try deleting the Write-N-Cite log files in the Write-N-Cite or Proquest directory located in C:\Users\<Your User Name>\AppData\Local . They'll be named some variation on wnc.log.0 or pq.log.0. For Mac users, it'll be located in ~/Library/Application Support/RefWorks
There are three other ways to create bibliographies & in text citations from RefWorks:
On newer Macs (10.7+), it may be necessary to show the Library directory because it is hidden in the Finder. Launch Terminal from Spotlight or Launchpad > Utilities, and enter the following command to show the directory: chflags nohidden ~/Library/
Or, you may select Command+Shift+G from the Mac desktop (or Finder > Go > Go to Folder) and type in ~/Library to temporarily access the Library directory in the Finder.
If, for whatever reason, you need to uninstall Write-N-Cite for Mac, here are the steps: