Your class client is the town of Carrboro, N.C., and their communications coordinator is developing best practices for social media use during natural disasters. Your advisor suggested you read the following:
- Yates, D., & Paquette, S. (2011). “Emergency Knowledge Management and Social Media Technologies: A Case Study of the 2010 Haitian Earthquake.” International Journal of Information Management, 31(1), 6-13.
- Spence, P. R., Lachlan, K. A., Lin, X., & del Greco, M. (2015). “Variability in Twitter Content Across the Stages of a Natural Disaster: Implications for Crisis Communication.” Communication Quarterly, 63(2), 171-186.
- Crowe, A. (2011). “The Social Media Manifesto: A Comprehensive Review of the Impact of Social Media on Emergency Management.” Journal of Business Continuity & Emergency Planning, 5(1), 409-420.
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