Skip to main content

Terri Ottosen, MLIS, AHIP: Community Engagement and Health Literacy Librarian

Meet Your Librarian

Terri Ottosen's picture
Terri Ottosen
Contact:
Health Sciences Library
335 S. Columbia Street
Chapel Hill, NC 27599-7585
919-843-3102
Website / Blog PageSkype Contact
Social:Twitter Page

Bio

 

Terri is the Community Engagement and Health Literacy Librarian at the Health Sciences Library at UNC, Chapel Hill. She provides community outreach services and instruction on topics like clear health communication, plain language, consumer health resources and patient education.

Terri has an extensive background and expertise in consumer health, patient advocacy and health literacy. Prior to joining the HSL team, she coordinated the consumer health program efforts for the National Network of Libraries of Medicine, the outreach arm of the National Library of Medicine, for a large area of the Southeastern U.S. She has taught numerous classes, both in-person and online, on a wide variety of topics pertaining to consumer health. She has a track-record of passionately advocating for patient empowerment and engagement, and is dedicated to improving patient-physician relationships. She is a knowledgeable health sciences librarian, who has years of experience working with health consumers, health professionals and librarians.

 

 

Education

BA, Sociology, California State University, San Bernardino, CA

MLIS, San Jose State University, Fullerton Campus, CA

Patient Advocacy Certificate, University of Miami, FL

 

Professional Activities

Association of North Carolina Health and Science Libraries (ANCHASL)

Mid-Atlantic Chapter of the Medical Library Association (MAC)

Medical Library Association (MLA)

Distinguished Status, Academy of Health Information Professionals (AHIP)

Services and Expertise

She can provide assistance with:

  • Health literacy including:
    • Teach-back method
    • Reading level assessments and improvements of patient education materials
    • Workshops/Instruction in making print materials easier-to-understand using plain language
    • Workshops to the public on evaluating free health information on the web, and locating reliable and authoritative resources for specific health topics such as veteran’s health or consumer genetics
    • Improving patient-health professional interaction
  • Patient engagement
  • Consumer health
Support Research, Teaching, & Learning - Give to the HSL