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F1000 Workspace

Registration & Set-up Instructions (.pdf)

F1000Workspace Registration/Sign-in

Use your UNC email address when registering for the first time to assure you are signed up for the full, institutional account (this is free to you). It is best to use your primary account rather than an alias. You can check for your primary account at, under "My Aliases."  You can also try if you have trouble. 

You will create your own password. 

Set Up: Browser Extension, Word Plugin,Google Docs add-on, Desktop App, Watch Folder

  • Once your F1000Workspace loads (after you register), you will see “Tools” near the top right.  Use that to install the browser extension for each browser you use plus the Word plugin and Desktop app (install together), optional Google Docs add-on.  
    • The browser extension is compatible with Chrome, Firefox, Internet Explorer 11, Opera and Safari 6 onwards. Mobile apps are available for iOS and Android. We recommend against use of the Windows 10 Edge browser at this time. Browser extension guide
    • The Word plugin is supported for both Windows (2007 onwards) and OS X (2011/2016) versions of Word. Word plugin guide
    • Optional: 
  • The Desktop app generally downloads together with Word plug-in.  If not: desktop app guide and installation
    • Use tool "gear" on desktop app for Activating the Watch Folder, if desired, or changing its location.  All .pdf's (under 100mb) added to the watch folder automatically import to your reference list as long as they are smaller than 100MB.  .
  • Email for HELP (F1000/Faculty of 1000) or use the blue chat button with the smile within F1000Workspace. 
    • F1000 has been very responsive to date.




  • Your account "expired." 
    • This may be due to off-campus roaming for more than 60 days (see below). 
    • It is also possible that you signed up, by mistake, for a free 30-day trial account, instead of our free UNC institutional account.  This happens most often if you use a non-UNC email address, especially if you sign up from off campus.  In this case, just message F1000Workspace support and they will shift your account to the full, institutional access for UNC. 
  • Off-campus roaming: currently, users must log on from campus or through our proxy server (i.e., using the links from the HSL site or guides) at least once every 60 days. 
    • If you are unable to do either of these, message F1000Workspace support and they will reset your roaming counter. If you are a UNC distance education student or you are permanently assigned off campus, please let them know.  
  • One note about proxy access, very occasionally (and we have not seen this at UNC, so far) users accessing F1000Workspace via a proxy server are unable to install the browser extension (in tools). If this happens, try this:
  • Unable to upload PDF’s via Google Drive, Dropbox, or OneDrive due to an authentication issue
  • F1000Workspace support has been outstanding.  You can message them from within F1000Workspace, and you will generally receive a response within a few hours. 
    • F1000Workspace Message/Chat icon:   F1000Workspace Support Message/Chat Button
  • Don't forget HSL Ask Us at the top of every HSL web page. 
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