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New to HSL? Quick Tips: Interlibrary Loan (ILL)

Quick tips to get you started using library space, services and resources.

Created by Health Science Librarians

Register for an ILL Account

Go the the ILL web page and register for an Interlibrary Loan account now.

Then, when you need to use ILL, you will be all set to go.
There is no charge for ILL services.

Requesting Articles

When the Find @ UNC button leads you to a page informing you that "this item is not available in our online subscriptions", use the options under "Still Need Help?" to access the article.

  • Step 1: Select the "by title" link to see if the Libraries own a print copy of the journal. If it is available in print, you will have the article more quickly if you go to the library and scan or copy it yourself.
  • Step 2: Links you to a page where you can log in to your ILL account. It will then populate the ILL form with the information about the article. You will receive an email notification when your ILL request is filled. Articles get delivered electronically, generally within 2-3 business days.

Requesting Books & Placing a Hold on a Checked- Out Book

When you cannot find the book you need in the UNC-CH Libraries Catalog:

You will receive an email when the book is ready for pick-up at the HSL.

When the book you want in the UNC-CH Libraries Catalog is checked out to someone else, you will see the date when it is due to be returned next to "Status" under the book information.

Click on the Request link next to the due date to log in and send the book information to your ILL account.

On the ILL request form, select your desired pick-up location.

Next, click on the drop-down options next to “If UNC copy is or becomes checked out”.

Select whether you want to:

  • Recall UNC copy

You will need to wait for the person who has the book to return it. If the current borrower just checked the book out, they will be able to keep the book until the due date. If they have already renewed the book, it will be recalled. The due date will be no more than two weeks from when you made the request.

  • Check for TRLN copy

Loans from outside libraries may only be for a short period of time, depending on the policies of the lending library.

You will receive an email when the book is ready for pick-up at your selected pick-up location.