Outreach & Programmng:
Houston, Anne M. “What’s in a Name? Toward a New Definition of Reference.” Reference & User Services Quarterly, vol. 55, no. 3, Spring 2016, pp. 186–88.
Serving the Homeless (Required):
Serving the Military
Google Search Tips
Government Documents & Reference
Read for April 6, 2022 • Assessment
The authors pose two research questions. How are they answered?
What do you think of these broad questions? Are they useful in other scenarios?
What other questions might you ask?
For April 11, Vocational Awe
Read by March 28
American Library Association. “Ethics and Social Media Q&A.” Tools, Publications & Resources, 19 May 2017, https://www.ala.org/tools/ethics/socialmediaqa.
---. “Professional Ethics.” Tools, Publications & Resources, 19 May 2017, https://www.ala.org/tools/ethics.
Ferguson, Stuart, et al. “Beyond Codes of Ethics: How Library and Information Professionals Navigate Ethical Dilemmas in a Complex and Dynamic Information Environment.” International Journal of Information Management, vol. 36, no. 4, Aug. 2016, pp. 543–56.
Wright, Sarah Towner, LibGuides: Open Access and Scholarly Communications: Busting OA Myths. https://guides.lib.unc.edu/open-access-and-scholarly-communications/myths. Accessed 22 Mar. 2022.
For March 30
Readings on Topic Guide Basics March 9, 2022
For the Duncan article:
For the Skaggs article:
Buy or borrow Steve Krug’s book: Don’t Make Me Think – any edition. Available:
Read by 3/21/22. Outreach & Programming:
Read by: 03.23.22. LibGuides Training (Required)
UNC LibGuides login on Sakai under Topic Guide Resources / Login Information for LibGuides
Nora's Recommended Links
About Web Design
Readings for February, 2022
Read by: 02.02.22. Virtual / Chat Reference (Required):
Hamer, Sally. “Colour Blind: Investigating the Racial Bias of Virtual Reference Services in English Academic Libraries.” Journal of Academic Librarianship, vol. 47, no. 5, Sept. 2021, https://auth.lib.unc.edu/ezproxy_auth.php?url=https://search.ebscohost.com/login.aspx?direct=true&db=lls&AN=152251481&site=ehost-live&scope=site.
Questions beyond the 5Ws, H & M, for Hamer:
Questions beyond the 5Ws, H & M, for Radford:
Read by: 02.09.22. Newspapers (Required):
Read by: 02.09.22. Searching Newspapers (Required):
Read by: 02.14.22. How to Search (Required):
Apply something in these readings to the database you will be presenting on Feb. 21.
Read by: 02.16.22. Instruction
Read by: 02.23.22 Serving BIPOC Patrons
Questions beyond the 5Ws, How, & What’s Missing
For Further Information
Read by: 02.28.22 Public Library Resources
Readings for January, 2022
Read by: 01.12.22. Providing Reference (Required):
Read by: 01.19.22. Finding Books in Libraries (Required):
Read by: 01.24.22. Reference Interview (Required):
Cassell, Kay Ann, and Uma Hiremath. “Determining the Question: In-Person, Telephone, and Virtual Reference Interviews.” Reference and Information Services: An Introduction, American Library Association, 2018, pp. 15–27, https://ebookcentral-proquest-com.libproxy.lib.unc.edu/lib/unc/reader.action?docID=5485298&ppg=32.
Read by: 01.26.22. Reference Practice (Required):
Read by: 01.31.22. Evaluating Sources (Required):