Barbara's Basics for Department of Health Sciences: First Things First: Do This Now!

Don't Forget: Do These Now!

Check out New to HSL: Quick Tips

Get Networked

Set up the campus network on all your devices. It will save you time when you do library research. 

• Allow up to 24 hours once the registration process is complete for the registration to take effect on the networks (usually after registration, it takes up to 30 minutes before a device can connect to the network on main campus and up to 4 hours for it to connect to the network in School of Medicine buildings). 
• Wi-Fi: Wireless networking instructions
  • Note: Eduroam is the preferred method. If you already have Eduroam installed from an institution other than UNC-Chapel Hill, it is best to remove that first.

If you need further help:

• Before you work with SOM IT, set up email: requires ONYEN/password; doable from home
  • Email sign-up: selfservice.unc.edu (note that this will open in a new window) Sign in with your ONYEN and password
• NOTE: Do NOT log in to student version of Office 365 suite if you already have an active subscription to Office365 from outside UNC-Chapel Hill. This is even more important if you plan to use OneNote. 
• Try Live Chat first. Support techs can use a screen-sharing app to help you with most things.
  • Once you click, you will be taken to help.unc.edu site.
    • Once there, be sure to log in (upper right) with your SOM credentials so that you will be routed to SOM IT.   

• SOM IT Service Desk Current Walk-In Support: 137 MacNider Hall
  • Try remote support (Live Chat) first, as above.
  • Have all your devices available (laptops, smart phones, tablets, iPads, etc.)
  • Upon request, IT will help set up recommended Eduroam for networking, Lean Library Workspace (Sciwheel) citation manager (download and install; tools), dual authentication/verification 
  • Schedule Walk-In Appointment (see above regarding Remote First Support Strategy)
  • Mon-Fri 8am – 5pm except Wednesdays 9-5
  • [see current hours for any updates]

More SOM IT Information

Sprint to Print

Both color and black-and-white printing are available at HSL, as are scanners that allow you to scan and send to your email.

• Printers, Scanners, and Computers (UNC University Libraries)
• Carolina Print Hub (ITS Educational Technologies) - formerly CCI Printing.
  • Touchless Printing
  • Printer Locations
  • Resources, including how to check your printing plan balance
  • Printing FAQs

Be True to Your Words

Learn how to write without plagiarizing before you write your first paper.

• Plagiarism & Citing Sources Tutorial
• Copyright Basics Tutorial
• Writing in the Health Sciences
  • Resources for health sciences master's and professional doctorate students and their instructors.

Organize Citations & PDFs

Before you drown in information overload:

• Register for a free UNC account to try out Lean Library Workspace (Sciwheel)
  • Lean Library Workspace (Sciwheel) sign-in/registration
  • HSL Lean Library Workspace (Sciwheel) guide
• For other options, consult the comparison chart on the Choosing a Citation Manager guide.

We don't have it?  Use ILL!

Wizards at the HSL can get you articles and books (free to you!) even when the library does not own them.

• Set up your Interlibrary Loan (ILL) account before you need it.

Be True to Your School: Choose (Allied) Health Sciences

Select (Allied) Health Sciences (UNC-CH) as your affiliation on library forms. This lets us know how much Department of Health Sciences people love using library services!

Need Software or Online Training?

Don't forget that as a UNC student, you have access to free Adobe Creative Products via UNC Shareware: https://software.sites.unc.edu/adobe/

Veterans Resources: Campus & Beyond

Office of the Dean of Students Veterans Resources

• Dean of Students: Carolina Veterans Resource Center

Click here for the UNC interactive campus map.

Veterans: UNC Physician Assistant Studies

Department of (Allied) Health Sciences Veterans Resource Team Member

• Perry Studevent, Jr. - Senior Assistant Director of Financial Aid & Student Services, perry_studevent@med.unc.edu , Phone: 919.966.4708

Registrar/GI BILL:  to receive Veterans Affairs Educational Benefits and to Renew Enrollment Certification (continuing students):

• UNC's Veteran Affairs website has been designed to provide the most efficient and effective means to find the information needed to initiate GI Bill Veterans educational benefits and to renew certification (not automatic).

  If you still have questions after reviewing the information, please contact the team at gibill@unc.edu.

Veterans Crisis Line

• 24/7 Confidential Crisis Support for Veterans and Their Loved Ones
• You don't have to be enrolled in VA benefits or health care to connect

Get More SOM IT Help

SOM IT Workforce Technology Equipment Recommendations 

Currently supported operating systems as of June 2025: 

NOTE: Microsoft Windows XP has reached the end of its product support life cycles. Microsoft no longer offers technical support or updates for this release.

• Windows: Windows 10, Windows 11
• MacOS: Ventura, Sonoma, Sequoia (Avoid newest iOS - e.g., Tahoe - if just released within the last few months)
• Android: Android 10 or higher
• iPhone: iOS 17, 18

Regarding Encryption:

• Students: most students will not have PHI/SI on their devices and will not require encryption. If you do, then SOM IT can advise you on the encryption process, but you will be responsible for completing the tasks and storing your recovery token safely. 
• Faculty/Staff: SOM IT will assist you with encryption if you have PHI/SI on your device. 

Some Additional SOM-IT Resources:

• Return to Campus Tech Tips
• School of Medicine IT Self Help Guides 
• SOM IT Service Desk Current Walk-In Support Hours: 137 MacNider Hall
  • Schedule Walk-In Appointment (see above regarding Remote First Support Strategy)
  • Mon-Fri 8am – 5pm except Wednesdays 9-5
  • [see current hours for any updates]

Don't forget that you have access to Adobe Creative Products and other software via UNC Shareware: https://software.sites.unc.edu/adobe/