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What is "cultural competence"?
Cultural competence refers to the convergence of attitudes, practices, and policies that allow people and organizations to function well in cross-cultural situations (Cross et al., 1989; National Prevention Information Network, 2020).
What is "cultural humility"?
Cultural humility is a continuous process of achieving cultural understanding and awareness. It requires a commitment to lifelong learning, critical self-reflection on one's own beliefs and practices, and the challenging of power imbalances (Tervalon, M., & Murray-García, 1998).
Both terms are used throughout the healthcare professions.
Commit to lifelong learning.
Be self-critical.
Challenge power imbalances.
Hold institutions accountable.
(Adapted from Tervalon & Murray-García,1998)
Cultural Destructiveness |
Cultural Incapacity |
Cultural Blindness |
Cultural Pre-Competence |
Cultural Competence |
Cultural Proficiency |
---|---|---|---|---|---|
Actively destroying culture through policies and practices |
Maintaining cultural biases and overt/covert discriminatory practices |
Expressing a belief in equity but encouraging cultural assimilation |
Recognizing problems and taking steps to improve cultural sensitivity (i.e. training employees, changing hiring practices) |
Embracing cultural differences, seeking out knowledge about different cultures, and being open to advice from minorities on how to improve practices |
Actively promoting multicultural education and advocating for cultural competence |