EndNote X9

Need help?

Call the HSL at (919) 962-0800 to get immediate help (during library hours).
E-Mail us and the best suited librarian will get back to you promptly (quick answers or one-on-one consultations).
Chat with a HSL Librarian to get help (during business hours).

Upgrading EndNote

UPGRADE Notice:  If you purchased X8 from UNC Software Acquisition after December 2017, you are eligible to upgrade to X9 for free.  All other users that would like to upgrade will need to purchase a new license at full cost ($65). If you are eligible for a free upgrade, email the Software Acquisition Order number, PO number, or Product Key to software@unc.edu and they can look up the order. To purchase a new license for EndNote, follow the instructions here.

macOS Software Update


If you have updated your macOS system to 10.15 Catalina and are running EndNote X8 or earlier, you may be experiencing problems. Please visit the Mac Users tab for more information. 

About EndNote

EndNote is a citation management program that allows you to:

  • Create and maintain your own searchable database of literature references
  • Centralize and organize your research information
  • Insert citations into word processed documents
  • Format references and bibliographies in a variety of styles

EndNote is available as downloadable software (Desktop version) for PCs and Macs, and as a cloud-based account online. UNC-CH students, faculty, and staff can purchase EndNote at a discounted price through UNC Software Acquisition

The Desktop version must be bought, and comes with an online account, but you can also create a free online account (EndNote Basic) that is mostly similar to the online account you would get with EndNote Desktop.

Each user who purchases a license for EndNote Desktop can install their license on up to three devices but cannot share their license with other users. 

Comparing Citation Managers

Mendeley Zotero F1000Workspace
HSL Online Guides EndNote Mendeley Zotero F1000Workspace
Classes at HSL See here See here   See here
Cost Under $100 through UNC-CH

Free to everyone
UNC-CH Add-ons

Free to everyone Free through UNC-CH
Notes See EndNote Basic/Online guide for further details on the free online version     Use this link to create account.  Select No, I'm a new user then select password.
How is it used? Computer
+ Web
+ Web
+ Web
Major citation styles?
Annotation of PDFs
Locate full-text using UNC-CH subscriptions



Adds citation from a PDF
Sharing options X7 and above users have sharing options / email compressed libraries UNC-CH members have unlimited groups See group options here
Share unlimited projects and manuscripts
Free online storage X7 and above: unlimited 5,000+ papers
(UNC-CH members have more space)
700+ papers
(more space can be purchased)
Word Processor Microsoft Word Microsoft Word
LibreOffice (latest)
Microsoft Word
LibreOffice (all)
Microsoft Word
Google Docs
Manuscripts for Mac
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